We are so sorry. For the direct inspection, repairing, and replacement service of DIDU products that has a problem during the warranty period at this time, we can only serve customers in the territory of the Indonesian country.

For international customers who experience problems with DIDU products that are still within the warranty period, a special repairing kits will be sent to their address along with a video link to the guide of  repairing process and how to use the kits.