Our commitment to quality is evident in our meticulous four-stage quality control process, which includes post-production frame inspection, post-powder coating assessment, post-weaving evaluation, and final quality control before packaging [...]
We provide three easy ways to submit a warranty claim. You can choose the easiest way for you: By WhatsApp to +628113778978, by mentioning your name, address, the invoice [...]
All DIDU furniture products are protected by a three-year quality warranty, and three years of free maintenance for the hotel industry, restaurants, villas, resorts, bar, cafe, and alike industries.
If the results of an investigation by our internal team conclude that the damage to the product you purchased did not occur due to the shipping process, but due to [...]
We are so sorry. For the direct inspection, repairing, and replacement service of DIDU products that has a problem during the warranty period at this time, we can only [...]
